What is Gallabox?
Gallabox is an omnichannel conversation platform that uses AI agents to capture, qualify and convert leads over WhatsApp, Instagram, website chat and voice calls. It started as a WhatsApp Business API tool and has grown into a broader sales and support workspace. Businesses use it to respond to ad leads instantly, nurture prospects with automated follow-ups and move buyers toward bookings or payments.
The platform includes a shared team inbox, broadcast and drip campaigns, a chatbot flow editor, WhatsApp Flows forms, lead pipelines and appointment booking. Higher tiers add AI voice agents that answer and place calls. Gallabox lists over 30 integrations with CRMs, payment gateways and automation tools, and offers web and mobile apps. It mainly serves lead-driven sectors such as real estate, healthcare, education, automotive and financial services.
Gallabox at a glance
How does Gallabox work?
- Start a free trial and connect channels
Sign up without a card, then connect a WhatsApp number, an Instagram account and the website chat widget.
- Capture leads
Drive chats with click-to-WhatsApp ads, QR codes, links and website buttons so new leads land in the inbox.
- Qualify with bots and AI agents
Use chatbot flows, forms and AI agents to ask qualifying questions and route serious buyers to the right person.
- Nurture and close
Send broadcasts and drip sequences, book appointments and collect payments inside the conversation.
- Sync and report
Push lead data to your CRM and track pipeline stages and campaign results.
Gallabox key features
AI agents
Agents on web, WhatsApp and Instagram that answer questions and qualify leads, using monthly AI credits.
AI voice agents
Inbound and outbound voice agents on WhatsApp and phone that answer calls and follow up with inactive leads, on the Advanced plan and above.
Shared team inbox
One inbox for WhatsApp, Instagram and web chat with team management and an AI co-pilot.
Broadcasts and drip campaigns
Bulk messages and timed sequences, including follow-ups triggered by inactivity.
Chatbot flows and WhatsApp Forms
A visual flow editor and in-chat forms for collecting details step by step.
Lead pipelines and booking
Track deals through stages and let prospects book appointments without leaving the chat.
Catalog and payments
Share products and take payments through gateways like Razorpay and Stripe.
Why use Gallabox?
- AI agents reply to ad leads instantly, which reduces the number of prospects that go cold.
- One workspace covers WhatsApp, Instagram, web chat and voice instead of separate tools.
- Built-in pipelines and booking help small sales teams work without a separate CRM.
- Two-way CRM integrations keep records aligned for teams already on HubSpot, Zoho or Salesforce.
- Pricing is published in INR, USD and AED, making it easier to budget across regions.
Who is Gallabox best for?
A good fit for
- Real estate, healthcare and education businesses handling many inbound leads
- Sales teams running click-to-WhatsApp ads
- SMBs in India and the Middle East
- Teams that want AI voice and chat agents in one platform
Less suited to
- Very small teams on a tight budget, since the entry plan caps users at three
- Buyers wanting monthly billing, as plans are billed quarterly or annually
- Pure ecommerce brands that only need Shopify-style abandoned cart flows
Gallabox pricing
| Pricing model | Subscription |
|---|---|
| Free plan | No |
| Free trial | Free trial with 500 AI credits, no credit card required |
| Starting price | $112/month billed annually (₹2,399/month in India) |
Basic, Essential and Advanced plans are billed quarterly or annually and differ by users, channels and AI credits. WhatsApp conversation fees and AI voice minutes are charged on top.
Prices checked October 2026. Vendors change plans often, so confirm on the official Gallabox pricing page before you buy.
Gallabox pros and cons
Pros
- AI chat and voice agents in one platform
- Covers WhatsApp, Instagram and web chat
- Built-in pipeline and appointment booking
- Large integration list across CRMs and payments
Cons
- No monthly billing option on standard plans
- Entry plan is limited to three users
- WhatsApp fees and voice minutes add to the plan cost
Gallabox integrations and platforms
Works with
Available on
Gallabox alternatives
See the full shortlist in Best WhatsApp Marketing Software.
Gallabox FAQ
Is Gallabox free?
Gallabox does not have a permanent free plan, but it offers a free trial with 500 AI credits and no credit card required. Paid plans start with Basic at $112 per month billed annually, or ₹2,399 per month in India. WhatsApp conversation fees are charged separately.
What is Gallabox used for?
Gallabox is used to capture and convert leads through conversations. Businesses connect WhatsApp, Instagram and website chat, then use AI agents, chatbots, broadcasts and drip campaigns to qualify prospects, book appointments and take payments. Higher plans add AI voice agents for calls.
Does Gallabox integrate with HubSpot?
Yes. Gallabox lists HubSpot among its CRM integrations, together with Zoho, Salesforce, Pipedrive, LeadSquared, Freshsales and Kylas. Full API access and two-way CRM integrations are included from the Essential plan, so lead details and conversations can stay in sync.
Gallabox vs WATI: what's the difference?
Both are WhatsApp API platforms with a team inbox, broadcasts and chatbots. Gallabox puts more weight on lead capture, with pipelines, appointment booking and AI voice agents. WATI has a lower entry price, a broader integration directory and a stronger focus on marketing and support teams.
Does Gallabox have a mobile app?
Yes. Gallabox offers mobile apps on Google Play and the Apple App Store, alongside its web app. The apps let agents reply to WhatsApp and other chats away from their desks, which is useful for field sales teams in real estate and similar industries.
Sources
This overview is based on Gallabox's official website and documentation, checked October 2026.