Campaign Monitor: what it is, how it works & who it's for

Design-focused email marketing platform for small businesses, nonprofits and agencies

Updated · Pricing checked October 2026

Campaign Monitor is part of Marigold. In 2025 Marigold sold its enterprise products to Zeta Global but kept Campaign Monitor.

What is Campaign Monitor?

Campaign Monitor is an email marketing platform that helps businesses design, send and track branded email campaigns. It is known for its template builder, which can pull a brand's colors and logo from a website URL, and for features aimed at agencies that manage several clients. It also covers marketing automation, transactional email, signup forms, segmentation and analytics.

Campaign Monitor is owned by Marigold and serves small businesses, nonprofits and agencies. Newer tools include Marketing Studio for generating campaigns and visuals, an AI Email Booster that suggests fixes before you send, and Marketing Monitor for comparing results with industry benchmarks. Plans are priced by contact count, from Lite to Essentials, Premier and a custom Enterprise tier.

Campaign Monitor at a glance

Campaign Monitor infographic: how it works in 5 steps, key features, pricing model and who it is best for
Campaign Monitor at a glance. Share or embed this infographic with a link to this page.

How does Campaign Monitor work?

  1. Import your audience

    Upload contacts or sync them from tools such as Shopify or Salesforce, then build signup forms and pages to grow the list.

  2. Design an on-brand email

    Pick a template or enter your website URL so the builder applies your brand colors and logo, then edit with drag and drop.

  3. Segment and personalize

    Group contacts by data or engagement and add personalized content for each segment.

  4. Automate journeys

    Use the visual journey designer to set up welcome series, drip campaigns and other triggered emails.

  5. Review performance

    Check reports on engagement, geography and acquisition, and compare results with industry benchmarks.

Campaign Monitor key features

Email template builder

Drag-and-drop editor with designed templates and brand import from a website URL.

Marketing automation

A visual journey designer with prebuilt journeys and drip campaigns.

Segmentation and personalization

Build segments from customer data, with advanced engagement segments on Premier.

Marketing Studio and AI Email Booster

Generate campaigns and visuals, and get pre-send suggestions to improve an email.

Signup forms and landing pages

Embedded forms, pop-ups and signup pages to grow your list.

Transactional email

Send receipts and other triggered messages from the same platform.

Agency and team tools

Template management and multi-brand, multi-team controls on higher tiers.

Why use Campaign Monitor?

  • Campaign Monitor makes it quick to produce polished, on-brand emails.
  • Essentials and higher plans include unlimited monthly sends.
  • Agency features help when managing several brands or clients.
  • Benchmarks show how your campaigns compare with your industry.
  • Nonprofits can request a 15% discount through sales.

Who is Campaign Monitor best for?

A good fit for

  • Marketing agencies managing several client accounts
  • Small businesses that care about email design
  • Nonprofits sending regular newsletters
  • Brands that want simple automation without a full CRM

Less suited to

  • Teams needing a built-in CRM or sales pipeline
  • Users who want a free plan with no time limit
  • Businesses wanting deep ecommerce automation

Campaign Monitor pricing

Pricing modelSubscription
Free planNo
Free trial30 days
Starting price$12/month (Lite)

Lite allows 2,500 sends per month, while Essentials and Premier offer unlimited sends and price by contact count. Annual billing gives a 10% discount and Enterprise is custom.

Prices checked October 2026. Vendors change plans often, so confirm on the official Campaign Monitor pricing page before you buy.

Campaign Monitor pros and cons

Pros

  • Strong template builder with brand import
  • Unlimited sends from the Essentials plan
  • Useful tools for agencies and multi-brand teams
  • AI pre-send suggestions and industry benchmarks

Cons

  • No ongoing free plan, only a 30-day trial
  • Lite has a low monthly send limit
  • Phone support and send time optimization require Premier

Campaign Monitor integrations and platforms

Works with

  • Shopify
  • Salesforce
  • WordPress
  • Google Analytics
  • Unbounce

Available on

  • Web
  • API

Campaign Monitor alternatives

Campaign Monitor FAQ

Is Campaign Monitor free?

Campaign Monitor does not have a permanent free plan. It offers a 30-day free trial that covers up to 500 contacts with a sending limit during the trial. After that you choose a paid plan. Lite is the entry tier, and Essentials and Premier add unlimited sends and more features.

What is Campaign Monitor used for?

Campaign Monitor is used to design and send email newsletters, promotions and automated email journeys. Businesses use it to grow lists with signup forms, segment contacts, and send triggered and transactional emails. Agencies use it to manage campaigns and templates for several clients from one account.

Who owns Campaign Monitor?

Campaign Monitor is owned by Marigold, a marketing technology company. In 2025 Marigold sold its enterprise products, such as Sailthru and Selligent, to Zeta Global. Campaign Monitor stayed with Marigold along with its other small-business products, including Emma.

Campaign Monitor vs Mailchimp: what's the difference?

Both are email marketing tools for small businesses. Campaign Monitor focuses on design quality, brand import and agency features, and offers unlimited sends from its Essentials plan. Mailchimp offers a free plan and a broader set of marketing tools. The right choice depends on your budget and how much you value email design.

Does Campaign Monitor integrate with Shopify?

Yes. Campaign Monitor lists Shopify among its integrations, so you can sync store customers into your lists and send targeted emails. It also connects with Salesforce, WordPress, Google Analytics and Unbounce, and says it offers hundreds of prebuilt integrations in total.

Sources

This overview is based on Campaign Monitor's official website and documentation, checked October 2026.